Introduction

MB Customs and Burdett Holdings Pty Ltd ("we," "our," "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

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Collection of Personal Information

We may collect personal information from you when you use our website, contact us, or engage with our services. The types of personal information we collect may include:

• Contact Information: Name, email address, phone number, and address.

• Transactional Information: Details of the products or services you have purchased from us.

• Technical Information: IP address, browser type, and information about your use of our website.

• Other Information: Any other information you voluntarily provide to us.

We collect personal information directly from you, through our website, and from third parties where you have provided consent or where it is reasonably necessary to do so.

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Use of Personal Information

We may use your personal information for the following purposes:

• To provide and manage our products and services.

• To communicate with you and respond to your inquiries.

• To process payments and manage transactions.

• To improve our website, products, and services.

• To comply with legal obligations and enforce our terms and conditions.

• To send you marketing communications, where you have opted in to receive such communications.
   

Disclosure of Personal Information

We may disclose your personal information to:

• Third-party service providers who assist us in operating our business and website, such as payment processors, IT service providers, and marketing agencies.

• Legal and regulatory authorities, where required by law.

• Other parties, with your consent or where it is reasonably necessary to protect our rights, property, or safety, or that of others.

We will not sell, rent, or trade your personal information to third parties for marketing purposes.

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Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. These steps include implementing security measures such as encryption, firewalls, and secure servers. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.

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Access to and Correction of Personal Information

You have the right to access the personal information we hold about you and to request corrections if you believe it is inaccurate, out-of-date, incomplete, or misleading. To request access or correction, please contact us using the details provided below. We will respond to your request within a reasonable time and in accordance with the APPs.

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Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and your continued use of our website after any changes have been made constitutes your acceptance of the new Privacy Policy.

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Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@mbcustoms.com.au
Phone: 0499 020 702
Address: Unit 7, 1271 Ferntree Gully Rd Scoresby, Victoria 3179​